Terms of Use

Redwingshoesn Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the Redwingshoesn website (the “Website”), including all content, features, and services related to the sale of durable work boots and lifestyle heritage footwear (the “Products”). By accessing or using the Website—whether to browse Products, create an account, or place an order—you (“User” or “you”) agree to be bound by these Terms, as well as our Privacy Policy, Terms of Purchase, and other posted policies (all available on the Website). If you do not agree to these Terms, you may not access or use the Website.

1. Eligibility to Use the Website

  • Age & Legal Capacity: To use the Website’s purchasing features (e.g., placing orders for work boots or heritage shoes) or create a user account, you must be at least 18 years old or have the legal consent of a parent/guardian. By using the Website, you represent and warrant that you meet this eligibility requirement and have the legal capacity to enter into these Terms.
  • Permitted Use: The Website is intended for personal, non-commercial use only. You may not use the Website for business purposes, including but not limited to reselling Products in bulk, scraping Product data for commercial gain, or using the Website to promote third-party goods/services, without prior written permission from Redwingshoesn.

2. User Account Registration & Management

  • Account Creation: You may browse the Website without an account, but creating an account is required to place orders, track order history, or save preferences (e.g., favorite work boot styles, default shipping addresses). When registering, you must provide accurate, current, and complete information (e.g., full name, valid email address) and update this information promptly if it changes.
  • Account Security: You are solely responsible for maintaining the confidentiality of your account username and password. You agree to notify Redwingshoesn immediately at [email protected] if you suspect any unauthorized access to or use of your account (e.g., unknown orders, password changes). Redwingshoesn shall not be liable for any loss or damage arising from your failure to protect your account credentials.
  • Account Termination: We reserve the right to suspend or terminate your account at any time, without prior notice, if we determine (in our sole discretion) that you have violated these Terms (e.g., fraudulent order activity, misuse of the Website) or for any other legitimate business reason (e.g., prolonged account inactivity). Upon termination, you will lose access to account-specific features, but any outstanding obligations (e.g., pending returns, unpaid orders) will remain in effect.

3. Use of Website Content & Intellectual Property

  • Content Ownership: All content on the Website—including text, Product images, logos, descriptions (e.g., work boot material details, heritage style histories), videos, and brand materials—is the property of Redwingshoesn, our licensors, or the respective Product manufacturers (e.g., KEEN®). This content is protected by copyright, trademark, and other applicable intellectual property laws.
  • Permitted Content Use: You may access and view Website content solely for personal, non-commercial purposes (e.g., researching work boot safety features, comparing heritage shoe styles). You may not:
    • Copy, reproduce, distribute, modify, or create derivative works of any content (e.g., downloading Product photos to use on another website, rewriting Product descriptions for commercial use).
    • Use Redwingshoesn or manufacturer trademarks (e.g., “Redwingshoesn,” brand logos on work boots) without explicit written permission from the respective trademark owner.
    • Scrape, crawl, or extract data from the Website (e.g., using automated tools to collect Product prices, customer reviews) without our prior written consent.
  • User-Generated Content (If Applicable): If the Website allows you to submit content (e.g., Product reviews, photos of you wearing our work boots), you grant Redwingshoesn a non-exclusive, worldwide, royalty-free license to use, display, and distribute this content for marketing, promotional, or Website improvement purposes (e.g., featuring a customer review on a Product page). You represent that you own the content you submit and that it does not violate third-party rights (e.g., copyright, privacy, defamation).

4. Prohibited Conduct

You agree not to use the Website for any unlawful, harmful, or disruptive purpose, including but not limited to:
  • Fraudulent Activity: Using stolen payment information, creating fake accounts to place fraudulent orders, or providing false information to obtain Products or services (e.g., fake shipping addresses).
  • Harm to the Website: Transmitting viruses, malware, or other harmful code that could damage the Website, disrupt its functionality (e.g., slowing order processing), or compromise other users’ devices.
  • Violation of Others’ Rights: Harassing, threatening, or defaming other users or Redwingshoesn staff; sharing personal information of other users (e.g., customer email addresses); or submitting content that is offensive, discriminatory, or infringes on third-party privacy/copyright.
  • Interference with Operations: Overloading Website servers, manipulating search results (e.g., fake reviews to boost Product ratings), or interfering with the normal functioning of the Website (e.g., blocking access to checkout pages).
  • Violation of Laws: Using the Website to sell or promote counterfeit Products, export Products to restricted regions (in violation of international trade laws), or engage in any other activity that violates applicable local, state, federal, or international laws.

5. Website Availability & Modifications

  • Availability: We strive to keep the Website accessible 24/7, but we do not guarantee uninterrupted, error-free, or secure access. The Website may be temporarily unavailable for scheduled maintenance, updates (e.g., adding new work boot styles), or unexpected technical issues (e.g., server outages). We will notify users of planned downtime via a Website banner or email (if you have an account) whenever reasonably possible.
  • Website Changes: We reserve the right to modify, update, or discontinue any feature of the Website (e.g., adding a “work boot size guide,” removing outdated heritage styles) at any time, without prior notice. We may also update these Terms as outlined in Section 8—your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

6. Third-Party Links & Services

The Website may contain links to third-party websites or services (e.g., manufacturer pages for work boot warranties, payment processors like PayPal, shipping carrier tracking portals). These links are provided for your convenience only, and Redwingshoesn does not endorse, control, or assume liability for the content, privacy policies, or practices of third-party sites. You access these links at your own risk, and we recommend reviewing the terms of use and privacy policies of any third-party site before using it.

7. Limitation of Liability

  • Redwingshoesn shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Website (e.g., inconvenience from downtime, lost access to order history, damages from malware) or from the purchase or use of Products (e.g., delayed delivery of work boots, dissatisfaction with style), even if we have been advised of the possibility of such damages.
  • Our total liability to you for any claim related to these Terms or the Website shall not exceed the total amount you paid for Products in the affected order (or $100, if no Products were purchased). This limitation does not apply to damages caused by our gross negligence, willful misconduct, or violations of applicable laws (e.g., failure to protect your personal information as required by privacy regulations).

8. Changes to These Terms

We may update these Terms periodically to reflect changes in legal requirements, Website features, or business practices (e.g., adding rules for new user-generated content tools). When we make changes:
  • We will revise the “Last Updated” date at the bottom of this page.
  • We will notify registered users via email (to the address associated with their account) or display a prominent banner on the Website for 30 days after the update.
  • Your continued use of the Website after the effective date of the changes constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Website immediately.

9. Governing Law & Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of laws principles.
  • Any disputes arising from or related to these Terms, your use of the Website, or your purchase of Products shall first be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to mediation in Wayne County, Michigan, before pursuing litigation. Litigation may only be filed in the state or federal courts located in Wayne County, Michigan.

10. Contact Us

If you have questions, concerns, or requests related to these Terms of Use (e.g., seeking permission to use Website content, reporting account issues), please contact us at:
  • Website: Use the “Contact Us” form on the Website (we respond within 12 business hours)
By accessing or using the Redwingshoesn Website, you acknowledge that you have read, understood, and agreed to these Terms of Use.